Canvas 6

Canvas Course Enrollment Issues

Greetings,

On January 3rd around 10:30PM Online Learning was alerted of an course enrollment issue within Canvas. These issues have persisted and are currently affecting a large number of students’ active course enrollments. We have identified the issue to be an error in IT’s course enrollment process relative to server communications. The IT team is currently working on resolving this issue. Please remain patient and watch Canvas and your email for updates regarding this issue. If you have been affected by this issue in any way, please submit a ticket to the Online Learning Help Desk.  Please include the following information in your ticket:

  • First and last name
  • email account
  • ID#
  • Missing course(s)

Regards,

Online Learning

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