Canvas

URGENT: Mass Course Enrollment Drop

URGENT: Mass Course Enrollment Drop Update

MEMO:

To: Students

From: Online Learning

Date: 10/28/2020

Subject: Course Enrollment Issues

  On October 28, 2020, at approximately 2:15 pm ET, Online Learning identified system errors that caused a mass enrollment drop of students and faculty within certain Canvas courses. This issue is due to an overload of Canvas’ Servers. Online Learning is working with Canvas to mitigate this solution as soon as possible and will publish another announcement updating the community on its resolution. 

If you are experiencing a missing course or any other issue related to a course enrollment drop, please submit a ticket to the Online Learning Help Desk via email.

 

Thank you for your understanding,

Online Learning

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